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Council Homebuyers (Midlands & North) Ltd T/A Countrywide Mortgage Services is committed to protecting the privacy and confidentiality of information provided by its customers and upholding data protection principles

Collection of personal information

In order for clients to use our service, we need to collect various types of information. This will involve you completing on-line and other forms which request personal information about you, such as your name, address, e-mail address, telephone and fax numbers.

Processing of data

Information we collect is used to process your application for a quotation, to arrange your insurance cover, for accounting purposes and to contact you when necessary. This information may also be used for the purpose of dealing with any claims that may arise. All data processing takes place in the UK, and is regulated under the Data Protection Act 1998.

Disclosure of information

We do not disclose any information provided by you to third parties, except as detailed below, unless we are required to by law or any court order.

Third party companies

In order to provide quotations and/or insurance cover and other services we will disclose various details about you to insurance, investment companies, mortgage and other lenders, solicitors and other third party service providers.

Product updates

We will keep your name, address and contact details on our database and may from time to time use that information to make you aware of additional products, services and developments in the financial services sector generally which may be of interest to you. If you do not want your contact details used for these purposes please email your details to mail@countrywidemortgage.co.uk


We do not use cookies on our web site.


Where relevant, this web site and our computer systems have security measures in place with the aim of protecting information and personal details that you provide us.

Modifying and removing personal information

You may update any information you have given to us by either writing to the address below, sending an email to mail@countrywidemortgage.co.uk or calling 0845 468 0252.

If at any time you would like your record and all personal information relating to you removed from our systems, please send an e-mail to mail@countrywidemortgage.co.uk. or calling 0845 468 0252

Such removal may not be possible until any current Mortgage, Loan or Insurance contracts with you have expired.

You may be entitled to a copy of the information we hold about you under the provisions of the Data Protection Act 1998. To request copies contact us at the address below. A fee is charged for providing such information.

Changes in the Data Protection and Privacy Statement

We will notify you of changes to this Data Protection and Privacy Statement by displaying them on this web page. If you have any questions about this statement or any part of our service, you may contact us by emailing mail@countrywidemortgage.co.uk or by telephoning 0845 468 0242.

Our registered and trading address is:

Countrywide Mortgage Services

PO Box 186





To request a callback at a time suitable

for you, simply fill out this form and

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Countrywide Mortgage Services is a trading style of Council Homebuyers (Midlands & North) Ltd. who are authorised and regulated by the Financial Services Authority.
The overall cost for comparison is 4.80% APR. The actual rate will depend upon your circumstances. APR is based on a usual case. Please ask for a personalised illustration. Our fee is usually £495.00 which is only payable upon completion of your mortgage.
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